................................ And then you come to 'Making it All Happen'.

Organisation & Management

Communication & Common Focus
Structure & Roles
Recruitment & Succession
Appraisals
Performance & Evaluation
Induction & Training
MCI/NVQ/Other 
Remuneration
Motivation & Performance
Equal Opportunities
Review and Evaluation 

Whatever your plan, it affects the way everybody does their job. Iif rapid turnaround is one of your key differentiators, then probably everybody from IT to the postal service has impact. Iif a small percentage price increase contributes *more than the equivalent cost reduction then customer service and sustained quality are crucial.

We can help in setting the ground rules and making sure that all your systems are pulling in the same direction. Sometimes we are asked to start here and assess whether you are fighting against your own objectives. The national standard for organisation & management (Investors in People) is useful here. (Often we can get financial help for this.)

We can also help in assessing whether your people are right for the plan. Sometimes re-positioning a manager works wonders !

* - which contributes more to profit - price increases, cost reduction or volume increases ? e-mail us for an illustration:

J.Owens@SkillsApplied.co.uk

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